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IAM
offers a total package to our
airline principals. Our main sevices include both
import and export sales, market research, reservations,
media presentation, promotion, handling, trucking,
tracking to destination and CASS Accounting.
Sales
| Our
sales team have many years experience within the
air cargo industry and are in contact with every
Irish freight forwarder on a regular basis. Ongoing
statistical research drives our fully coordinated
sales effort.
Customer
Service | Incoming
calls answered within 3 rings, regular customer
questionnaires to monitor service standards, shipment
status updates reported daily, 'flown as booked'
figures sent to represented airlines on a weekly
basis.
Information Technology
| IAM are at the leading edge
of air cargo transportation technology with an
automated post-flight track and trace system along
with other in-house designed and developed software.
We
also provide automated CASS accounting and airline
reporting.
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